Heathrow Terminal 1 facilities, London Heathrow Airport guide, transportation Getting into from London, parking


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Heathrow Terminal 1 Facilities

Airport Facilities
Terminal 1	Terminal 2	Terminal 3	Terminal 4	Terminal 5

london heathrow airport, london gatwick airport

Terminal 1 - Departures
Bureaux de Change	Two Bureaux de Change in retail shopping area, Travelex open from 05:30 to 22:00, and ICE open 06:00 to 21:00.
Cash Dispensers	Cash dispensers (ATMs) are available both before and after security control. Most cash dispensers will accept UK bank and building society cards without surcharge. They also accept major credit cards.
Food and Drink	Meals, light refreshments and bars are situated in the international departure lounge. There are also many retail shops, electrical stores, jewellers and stationary shops to keep you occupied whilst you wait for your flight.
Information Desk	None on Departures level. Nearest in the Arrivals area on the lower floor.
Internet Access	There is internet access and a wireless hotspot located in the departure lounges, allowing you to enjoy wireless internet access from your laptop.
Left Luggage	Located on a mid floor between Arrivals and Departures. Access by stairs, lift/elevator or up-escalator. Open 06:00 - 23:00, all items £6 per day (or part day).
Luggage Trolleys	Free and plentiful, available on forecourt and occasionally in the Short Stay car parks.
Medical	Heathrow Health Centre (opening hours: 07:00 ? 19:00) is located on the ground floor between terminals 1 and 2 in the Queens Building. There are also a number of pharmacies located before and after security in terminal 1.
Pay Phones	Public telephones are available right through the airport. Telephones for wheelchair users and text phones for the hard of hearing can be found in each terminal. Fax machines are available in the Heathrow Business Centre operated by Travelex.
Postal Services	Mail boxes in Departures area by the entry doors in the middle of the terminal. The nearest Post Office is in Terminal 2.
Smoking Area	Located on the right of the departure lounge, next to Caffé Nero. After security, there is a smoking area in the middle of the airside lounge, as well as at the entrance to Gates 35-56, Gate 2, Gate 5, and Gates 6-8. Smoking is also allowed in some of the airport?s bars and restaurants.
Shopping	There a wide range of shops in the international departure lounge, including clothes shops, electrical outlets, jewellers and cosmetic stores.
Toilets	Male and female toilets, baby care, showers and disabled facilities are located throughout the departures area.
Worship	The airport chapel is located beside the control tower and opposite Terminal 2 car park.
Terminal 1 - Arrivals
Bureaux de Change	There is a Travelex Bureau de Change in the Baggage Reclaim area (open 05:30 to 22:00) and two Travelex (open 05:30 to 22:00) and one ICE (open 06:00 to 21:00) Bureau de Change in the Arrivals meeting area.
Cash Dispensers	Cash dispensers (ATMs) are available both before and after security control. Most cash dispensers will accept UK bank and building society cards (eg Link affiliated) without surcharge. They also accept major credit cards. There is one near the International Arrivals meeting point.
Food and Drink	Light refreshments only on the Arrivals level, including a Costa café, WH Smiths and Whistlestop food and wine store.
Information Desk	General airport enquiries desk located in the middle of the floor towards the back wall.
Internet Access	The wireless hotspot located in the departure lounges has been extended to cover the arrivals area, allowing you to enjoy wireless internet access from your laptop.
Left Luggage	Located on a mid floor between Arrivals and Departures. Access by stairs, lift/elevator or up-escalator. Open 06:00 - 23:00, all items £6 per day (or part day).
Luggage Trolleys	In Baggage Reclaim - plentiful and free.
Medical	Heathrow Health Centre (opening hours: 07:00 ? 19:00) is located on the ground floor between terminals 1 and 2 in the Queens Building. There are also a number of pharmacies located throughout terminal 1.
Pay Phones	Public telephones are available right through the airport. Telephones for wheelchair users and text phones for the hard of hearing can be found in each terminal. Fax machines are available in the Heathrow Business Centre operated by Travelex.
Postal Services	Mail box and stamp machine beside the Information desk in the main Arrivals area. Nearest Post Office is in Terminal 2.
Smoking Area	Located in the middle of the ground floor, next to the ICE Bureau de Change.
Shopping	There is limited shopping available in the arrivals area of Terminal 1.
Toilets	In Baggage Reclaim with disabled and baby change facilities. Also at Domestic Arrivals end of the building
Worship	The airport chapel is located beside the control tower and opposite Terminal 2 car park.
Lost Property/Lost and Found	Open Monday - Friday 08.00-17.00; Saturday/Sunday 08.00-16.00 Tel: (+44) (0)208 745 7727/7730
Parking	Access to Arrivals car park 1 is directly across the Arrivals forecourt. For Departure car park 1A go upstairs to the Departures level and cross to the covered walkway. There are Car Park payment machines on the Arrivals level.
Car Rental	Major companies have desks in the newly completed section of the Arrivals area
Taxi	Taxi rank on Arrivals forecourt as you leave the terminal.
Train	The London Underground and Heathrow Express stations are reached from the Arrivals floor. Follow the signs.
Bus services	Some bus services leave from the Arrivals forecourt, but most go from the Central Bus Station. Follow the signs. There is a bus pick-up Information desk on the Arrivals - includes coach & train information
Terminal 1 - Check-in, Mezzanine level and arrivals
Bureaux de Change	Three Bureau de Change, Travelex (open 05:30 to 22:00) and ICE (open 06:00 - 21:00).
Food and Drink	Selection of catering outlets includes table and self service restaurants, snacks, restaurants and bars.
Internet Access	There is a Spectrum Internet site located near the toilets in the middle of the first floor.
Medical	Heathrow Health Centre (opening hours: 07:00 ? 19:00) is located on the ground floor between terminals 1 and 2 in the Queens Building. There are also a number of pharmacies located before and after security in terminal 1.
Pay Phones	Public telephones are available right through the airport. Telephones for wheelchair users and text phones for the hard of hearing can be found in each terminal. Fax machines are available in the Heathrow Business Centre operated by Travelex.
Postal Services	Post boxes and coin operated stamp machines are situated in the departures area. The nearest Post Office is in Terminal 2.
Smoking Area	At the extreme left side of the building near the WHSmith. After security, there is a smoking area in the middle of the airside lounge, as well as at the entrance to Gates 35-56, Gate 2, Gate 5, and Gates 6-8. Smoking is also allowed in some of the airport?s bars and restaurants.
Shopping	There are a few retail outlets in the check-in, Mezzanine and arrivals area of terminal 1.
Toilets	Toilets with disabled and baby changing facilities are available at each end of this area.
Worship	The airport chapel is located beside the control tower and opposite Terminal 2 car park.

Bus Services

The Airbus links Heathrow Terminals with many London hotels and some main line rail stations.
Departures every 20 - 30 minutes, journey time around 60-75 minutes.
Fare: £6 one way, £10 round trip.

The Airbus A1 serves Victoria rail station via several London hotels.
The first service departs Terminal 3 at 05:40, the last at 20:25.
The first departures from Terminals 1 and 2 are at 06:43 and 06:47 respectively. The last service departs Heathrow around 20:35.
The Airbus A2 serves Russell Square via Euston rail station and also drops off at some West End hotels.
First departures are 05:30 from Terminal 3, 06:58 from Terminal 2 and 07:02 from Terminal 1. Last departure around 21:20.
The Airbus direct serves many central London destinations from Terminal 4 with additional services from Terminals 1, 2 and 3.
Full details from the Information desk in each terminal, or phone +44 (0)181 897 2688.
There are bus services to Reading station for rail services to the West and to Woking station for train services to the South-west.
Scheduled bus and coach services run to major towns and cities throughout the UK from the central Bus Station. There is pedestrian access to the bus station from Terminals 1, 2 and 3. Connections are also available to London Gatwick, Luton and Stansted airports.
There is an all night bus service from Heathrow to central London.

Disabled access on Airbus A1 and A2 services.